Code of practice for patient complaints

In this practice we take complaints very seriously and try to ensure that all our patients are pleased with their experience of our service.  When patients complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible.  This procedure is based on these objectives.

If you are not satisfied with the result of our Complaints Handling Policy then further action can be discussed with the following:

Care Quality Commission
Finsbury Tower, 103-105 Bunhill Row, London EC1Y 8TG
03000 616161

North Central London Integrated Care Board
Complaints Team, Laycock PDC, Laycock Street, London, N1 1TH
020 3198 9743

Dental Complaints Service
Stephenson House, 2 Cherry Orchard Road, Croydon CR0 6BA
08456 120540

The General Dental Council
37 Wimpole Street, London SW10 4QP

The Paliamentary and Health Service Ombudsman
Millbank Tower, Millbank, London SW1P 4QP
0345 015 4033

Call us on 01590 672986 to arrange your consultation

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